Shipping + Returns

Shipping

While standard shipping is typically about 5-7 days from fulfillment, please anticipate the possibility of a longer shipping time during the holiday season.

Items will be shipped to the address you provide during checkout.

Returns & Exchanges

Returns and exchanges can be requested via email at info@evergladesthreads.com within 14 days of order delivery, as confirmed by your tracking number. Proof of purchase is required. Shipping charges are non-refundable.

Returns

Returns will be processed within 7-10 business days of receipt, and are assessed a $6.95 handling fee. Returned items must be in unused condition. Refunds do not include shipping costs for the original order, nor for return shipping.

Refunds can be issued in the form of store credit. If you choose this method during your return, you will be emailed an eGift Card for the amount of the return.

Exchanges

Once we receive your returned item(s), we will process your exchange within 7-10 business days and then send out your new order. While shipping charges are non-refundable, shipping & handling are free on the new order (except for international orders).